Docs

Introduction to Botpress Desk

Botpress Desk is a customer experience workspace for human-AI teams. It combines a familiar interface with powerful AI-assisted tools, like:

  • Suggested answers to customer messages
  • Two-way translation
  • Copilot that refers to your knowledge bases
  • AI insights and knowledge gap reports

Try Botpress Desk

Botpress Desk is currently available upon request for Team, Managed, and Enterprise customers.

Contact our sales team to try Desk

Read the Botpress Desk docs

Get started with the Botpress Desk documentation

What makes Botpress Desk different?

Botpress Desk is a support workspace built for how real support teams operate: fast triage, clear context, and human oversight that stays part of the workflow. AI helps where it’s reliable, and routes to an agent when judgment matters.

Integrations

Botpress Desk is designed for gradual adoption. We’ll help you import your existing customers and data from your existing support solution, like Intercom or Zendesk.

Then, all your customer interactions sync when you take actions on either platform, so there’s no risk.